Fees

What you won't pay transaction fees for

• Deposits of any kind (eg. cash, cheques or direct credits).
• Telephone Banking balance requests.¹
• Internet Banking balance requests.
• Internal transfers of funds (between accounts at The Co-operative Bank).

Transaction Fees

Type	Fee
	$
ATM
- withdrawal	0.75
- balance enquiry	0.75
- declined withdrawal	0.75
Bill payment
- Telephone Banking	0.40
- Internet Banking	0.40
EFTPOS
- purchase/withdrawal	0.40
- declined purchase/withdrawal	0.40
Other
- cash withdrawal	0.75
- direct debit	0.40
- external automatic payment	0.40
- personal cheque withdrawal	0.75

Unless you are exempt these fees apply to each transaction.

Service Fees

Type	Fee	Frequency
	$
Automatic payment
- counter
establishment/alteration	4.00	per time
- internet Banking
establishment/alteration	2.00	per time
- telephone Banking
alteration	2.00	per time
one-time cancellation / skip next payment	5.00	per time
payment default	20.00	per time
Personal cheque
- facility	9.00	per book2
- special answer	25.00	per time
- stop payment	15.00	per time
- dishonour	20.00	per cheque
Cheque
- counter withdrawal	0.75	per time
- stop payment	15.00	per time
Creditline
- alteration	15.00	per time
- facility	10.00	per six months3
- missed payment	10.00	per time
- excess credit limit	15.00	per time
Inactive accounts
- at selection	20.00	per selection4
- ongoing	3.50	per month4
Overdraft
- establishment/alteration	25.00	per time
- facility	12.50	per six months5
- unauthorised overdraft	15.00	per unauthorised month
International ATM/ EFTPOS6
- ATM withdrawal	6.50	per time
- ATM balance enquiry	0.70	per time
- ATM declined withdrawal	0.50	per time
- EFTPOS purchase/withdrawal	0.50	per time
- EFTPOS declined purchase/withdrawal	0.50	per time
Revolving Credit Facility
- facility	5.00	per month
- missed payment	10.00	per time
- excess credit limit	15.00	per time
Other
- bill payment - manual establishment	4.00	per payee
- card replacement	5.00	per time7
- cheque search fee	25.00	per cheque
- copy statement	3.50	per page
- direct debit dishonour	20.00	per time
- external transfer withdrawal	0.75	per time
- manual bill payment	2.00	per time
- payment reversal	15.00	per time
- signature identification	5.00	per time8
- Telephone Banking facility	5.00	per three months1
- Telephone/Internet Banking failed bill payment	5.00	per time
SafeKey	free	first token
	20.00	per lost token replacement

Lending Fees

Type	Fee	Frequency
	$
Loan Establishment
- Home Loan	350	per time
- Personal Loan	200	per time
- Vehicle Loan	200	per time
Other (Home Loans only)
- Home Loan top-up	200	per time
- Loan Variation	100	per time
(change in interest rate, re-fixing)
- Early repayment9	100	per time
- Fixed Rate Hold10	varies	by loan amount

TXT Banking

Each message costs $0.50. A TXT Banking message fee includes both the text to The Co-operative Bank and the response generated.

Pre-pay 30 Option

If you arrange in advance to pay $10.00 on the 26th day of each calendar month, the first 30 transactions of the next month which normally incur a transaction fee will be pre-paid.¹¹

Notes

1. A Telephone Banking facility service fee of $5.00 is charged on opening the facility, and every three months after that. If the facility is closed, no refund of the unused fee is made.
2. A personal cheque facility service fee of $9.00 is charged on opening the facility, and as replacement cheque books are issued. If the facility is closed, no refund of the unused fee is made. A Government cheque duty of $2.50 per book also applies.
3. A Creditline account service fee of $10.00 is charged at the opening of the account, and every six months after that. If the account is closed, no refund of the unused fee is made.
4. An inactive account service fee is charged to current or savings accounts when The Co-operative Bank deems the account to be inactive, and every month while the account remains inactive. Inactive means no transactions in the last 12 months, no Term Deposit, no loan, an at call balance less than $350 and the customer is over 18 years of age. If the account balance is less than $20, the balance remaining shall be the fee.
5. An Overdraft facility service fee of $12.50 is charged every six months. If the facility is closed, no refund of the unused fee is made.
6. We charge you the MasterCard Exchange Commission for each foreign exchange currency transaction (including EFTPOS and ATM transactions). We also charge International Service Fees. The Co-operative Bank does not charge its own fee for foreign exchange transactions, but only passes on the fees paid by The Co-operative Bank to its service providers for providing these services.
7. Card replacement service fee is for replacement cards, not planned reissues.
8. A signature identification fee is charged when identification acceptable to The Co-operative Bank cannot be produced upon request when banking at a branch of The Co-operative Bank other than the customer's home branch.
9. Early repayment costs may also apply.
10. You may be able to hold a home loan fixed term interest rate with us for up to 60 days. Fixed Rate hold is not an option with existing floating rate loans held with The Co-operative Bank.
11. Any transactions made within the month over the 30 free transactions will be payable by the customer at the current rate. For this purpose, a month runs from the 26th day of a calendar month to the 25th day of the following calendar month.

These fees are in effect from 26^th October 2011.

back to top