Our Reason for Being
We were originally established in 1928 as the Public Service Investment Society, which makes us one of the longest-serving financial institutions in New Zealand. In 1998 we changed our name to PSIS Ltd which reflected the change in our company at the time. Since this time we’ve transformed even further having recently achieved a significant milestone to become a registered bank in September 2011. We’re now known as The Co-operative Bank and while we’ve changed in name, the essence of our co-operative roots and values remain unchanged.
We were set up to help New Zealanders get ahead and that’s what we’ve been doing for over eighty years. We’ve seen generations of Customers remain loyal to us, because they value our co-operative principles, the wide range of products and services we offer, and our professional and friendly service.
Read more about The Co-operative Bank at About Us
Our vision is to transform the banking experience for New Zealand communities. We achieve this by living and breathing the co-operative values that underpin our business:
- Exist for the benefit of our customers
- Focus on long-term relationships
- Help our customers through the lifecycle of participation
- Provide our customers with benefits that reflect the length, depth and breadth of their relationship with us
- Being profit conscious, not profit driven
- Integrity, honesty and ethics
We’re a nation-wide business with 32 branches and 4 agencies spread throughout NZ, and our Head Office is based in Wellington. We’ve got around 320 employees, with approximately 240 of those working face-to-face with our customers in their communities and the remaining employees working out of head office to support our branches.
View our company structure and find out more about our management team.
Interest rates and fees are subject to change. An Investment Statement and the current Disclosure Statement are available from any branch of The Co-operative Bank or can be downloaded here. For all lending products, The Co-operative Bank lending and insurance criteria, and fees apply. If a home loan is greater than 80% of the property's value, a low equity interest rate premium, will apply.
